Shelter: Plan your training for 2026: January and February dates

January and February webinars provided by Shelter

You are eligible for free training if you work for an organisation in England that provides:

• housing or homelessness advice

• debt and welfare benefits advice to improve someone’s housing situation

This includes:

• Citizens Advice

• local authorities

• voluntary organisations

• public authorities, such as prisons, probation, job centres or health services

Housing law and advice: foundation courses

Housing law and advice: a foundation (Part A) – 4 half-day sessions: Tues 20 Jan – Fri 23 Jan, pm | Tues 10 Feb – Fri 13 Feb, am
Housing law and advice: a foundation (Part B) – 4 x 2.5hr sessions: Mon 26 Jan – Thurs 29 Jan, pm | Tues 24 Feb – Wed 25 Feb & Tues 03 – Wed 04 Mar, am

Homelessness training

Homelessness law: introductory: Thurs 15 Jan, full day | Tues 10 Feb – Wed 11 Feb, pm
Introduction to housing and homelessness (for non-housing advisers): Wed 21 Jan, pm
Homelessness case law: update: Tues 03 Feb, pm
Challenging and making homelessness decisions: Wed 14 Jan, full day
Immigration status and eligibility for housing: Wed 04 Feb, pm
Homelessness and allocations law advanced: Wed 28 Jan – Thurs 29 Jan, am | Tues 17 Feb – Wed 18 Feb, am

Housing options training

Young people and accommodation: Tues 24 Feb, pm
Housing law roundup: Wed 04 Feb, am
Prisoners’ housing rights: Thurs 12 Feb, am

Renting training

Renters’ Rights Act: overview and impact: Thurs 11 Dec pm | Tues 16 Dec pm | Wed 17 Dec am – 2026 dates coming soon.
Tenancy status and rights: Wed 04 Feb – Thurs 05 Feb, pm
Landlord and tenant law: introductory: Tues 03 Feb, full day

Possession and eviction training

Introduction to Gypsy and Traveller law: Wed 04 Feb – Thurs 05 Feb, am
Mortgage repossessions: Wed 21 Jan – Thurs 22 Jan, am

Domestic abuse training

Domestic abuse awareness: Wed 25 Feb, pm
Domestic abuse and housing: Mon 12 Jan – Tues 13 Jan, am

Health, multiple and complex needs training

Understanding neurodiversity: Thurs 05 Feb, pm
Understanding autism: Thurs 12 Feb, am
Housing and mental health: Wed 21 Jan, full day
The Care Act and housing: Wed 04 Feb, pm
Cuckooing and vulnerable people: Wed 04 Feb, am

Housing conditions training

Awaab’s law: hazards in social housing: Thurs 12 Feb, pm
Houses in multiple occupation licensing: Thurs 15 Jan – Fri 16 Jan, am
Disrepair and housing conditions: Tues 10 Feb – Wed 11 Feb, pm

Benefits training

Housing benefit for supported accommodation: Wed 11 Feb, am
Welfare benefits overview: Tues 13 Jan, am
Introduction to housing costs in universal credit: Tues 10 Feb, am
Universal credit overview: Thurs 08 Jan, am | Thurs 26 Feb, pm
Welfare benefits update: Thurs 22 Jan, am

Debt and money training

Introduction to financial capability and debt advice: Tues 10 Feb, am
Seminar: vulnerability in debt collection and enforcement: Thurs 22 Jan, pm

Professional skills training

Professional boundaries: Thurs 15 Jan, pm
Handling challenging situations: Tues 03 Feb, full day
Time management: Wed 25 Feb, pm
Casework skills for prevention and advice services: Tues 24 Feb, pm
Safeguarding for call handlers: Wed 11 Feb, pm
Assertiveness: Tues 10 Feb, pm

You can book individual places on our January and February training sessions by visiting the booking links provided above.

Not booked with us before?

You can register for a training portal account where you can book training courses, events, and order e-learning courses. Visit the how to book page to get started.

Arranging group training

If you have a group to train, we can deliver private sessions on any of our topics, either online or face-to-face. Face-to-face group training can be delivered at a time and location of your choice, to groups of up to 18. Alternatively, online group training can host up to 20 delegates.

Need something more tailored?

We can work with you to create the ideal programme. It’s a cost-effective way to upskill a larger team with customised training to meet your specific needs. For all group training inquiries or a quote, complete the contact us form, email us, or call 0344 515 1155.